Willows Veterinary and Referral Centre is a state-of-the-art veterinary practice located in Solihull, West Midlands. In addition to providing top-quality veterinary care for pets in the surrounding area, Willows acts as a referral centre for pets from across the UK needing specialist investigation and treatment.
As a centre of excellence in the treatment of animals, the Centre frequently holds conferences and specialist training sessions in the field of Veterinary Practice. Their facility boasts purpose-built seminar rooms with space for up to 100 delegates at a time.
“We chose OMBEA because they were excellent... They had user-friendly software, good quality hardware, and a refreshing approach to post-sales support.”
Peter Renwick, Partner, Willows Veterinary Centre & Referral Service
The team at Willows are always looking for innovative ways to enhance the quality of their presentations and interact with delegates and, with this in mind, they set out looking for an Audience Response System (ARS).
After exploring their options, Willows decided that Ombea was the ideal solution for them. The Ombea toolbar within Microsoft® PowerPoint® features a ‘Quick Start’ section which makes the business of working with basic interactive slides effortless. Most importantly this design also means that the presenters can get on and use Ombea with almost zero training, which also helps with the support requirements.
The Centre now owns 100 ResponsePads which can support the largest audiences they host, but are also perfectly suited to use in smaller numbers for more intimate seminars. Peter Renwick, Partner and Co-Owner of the Centre, explains their decision: “We chose Ombea because they were excellent across a combination of important factors. They had user-friendly software, good quality hardware, and a refreshing approach to post-sales support. The team’s offers of support and their online help facilities are all very welcome.”
They now have the tools to engage their audiences. They can analyse this data to drive continued excellence in their professional development programmes, and continue to thrive as one of the highest quality providers of pet care in the UK. Final words are from Peter: “The attention to customer focus from Ombea has been brilliant.”
