You can now add a specific Net Promoter Score® (NPS) question to any ExpressTab, Link or Website Widget Stream. NPS is an 11-point scale, ranging from 0 to 10, that asks a responder how likely they are to recommend you to a friend or family.
When creating a Stream, simply choose NPS as the question type, then follow the prompts to complete the process.
If you’d like to know more about NPS questions or different satisfaction scales, just get in touch and we’ll be happy to help. You can also read more about NPS in Ombea’s blog article.
