Discover how Ombea Insights transforms catering services with real-time feedback through smiley feedback terminals and QR codes. Learn how caterers can enhance menu offerings, meet diverse dietary needs, and improve service efficiency, all while fostering customer engagement and loyalty. Ideal for catering professionals seeking innovative solutions to elevate their customer satisfaction and operational performance
You can now link smiley images presented outside Ombea Insights directly to their corresponding feedback options. Find out how in this article.
Explore Lean Manufacturing, a systematic approach for eliminating waste and enhancing efficiency, as a key methodology in continuous improvement. Learn its principles, tools, and techniques.
Introduction In today's ever-evolving world, success is not guaranteed by simply maintaining the status quo. Progress is the key to thriving, and continuous improvement offers a structured approach to achieving this. This is the first in a series of ten articles that will delve into the principles and practices of continuous improvement, and how they […]
Explore the fascinating history and evolution of the Likert Scale, from its invention in 1932 to its modern-day use. Learn more about this powerful tool for gauging attitude and opinion.
Are you looking to improve your customer experience practices? Check out this list of books for the best tips and tricks to take your CX game to the next level!
Ombea Insights now offers increased tighter controls over the Ombea Link streams, so you can prevent people from giving feedback too often. This will improve your feedback quality and the decisions you can make from it. Learn more in this article.
Ombea Insights now offers increased flexibility over notification thresholds. Take better control of your alerts, adjusting them to suit your business needs.
Retailers need to create an exceptional customer experience to stay ahead of the competition and build loyalty. Learn how to leverage CX to increase sales and delight customers with an improved shopping experience.
Discover how employee engagement can drive continuous improvement in your business. Learn how Ombea's feedback tools help you measure and improve engagement levels, and unlock the potential of your workforce.
